Returns & Exchanges
Due to the affordable nature and hygiene standards of our beauty products, all sales are final; however, we are committed to ensuring you love your glow and will replace any items that arrive damaged.
1
Inspect Your Haul
Upon delivery, immediately check your products for any signs of transit damage or manufacturing defects.
2
Contact Customer Care
If an item is damaged, email our team within 14 days of delivery with your order number and a clear photo of the product.
3
Verification Process
Our team will review your claim and provide a resolution, which may include a replacement or a store credit voucher.
4
Receive Your Replacement
Once approved, your replacement order will be processed and shipped to your original address at no additional cost.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing